Reviews for CHARLTONS OF BOROUGHBRIDGE, BOROUGHBRIDGE

5/5 from Janet
2 years ago
Super friendly, family business. We were looked after very well and will return when we need our next car. Thanks to Mark and the team. We hope our friend gets their hamper as promised for the recommendation 🤞
5/5 from David
3 years ago
I bought a 2nd hand Citroen Dispatch from this dealership. I was a little nervous as I am based in Cornwall and was buying from an online description. Mark was very straightforward to deal with and offered a very practical warranty which somewhat alleviated my concerns about buying a vehicle from a different geographic location. I travelled to Boroughbridge to test drive the vehicle and complete the deal. There were a couple of minor problems with the vehicle but these have been swiftly corrected under the terms of the warranty offered by Charlton's. They have been extremely helpful and honourable to deal with, which is so very refreshing. Happy to rate 5 stars. Also, happy to recommend buying from a distance with this dealership.
5/5 from William
3 years ago
I recently purchased an 18 plate Skoda Octavia Estate through Charltons; I dealt with Matthew who was a pleasure to do business with and very helpful. The vehicle was immaculately presented and had new tyres and brake pads which was a nice touch. I travelled from Northumberland and would certainly do so again for my next vehicle.
5/5 from JOHN
3 years ago
While we didn't buy a car from you today, we will be keeping an eye on your stock. Full of very useful information and no pressure selling. Exactly how it should be done. Hopefully be dealing with you soon.
5/5 from Bev
3 years ago
We recently purchased a used Ford Tourneo Connect from Chorltons of Boroughbridge. We can honestly say that this has been our most pleasant car buying experience ever due to the excellent service we received. We mainly dealt with Matthew, but all the team have been extremely friendly, helpful, honest and patient throughout. We don't live local so initial communications via phone, videos and emails gave us the confidence that the 100 mile round trip would be worth making...and it definitely was. Nothing has been too much trouble for these guys. The vehicle was prepped to an exceptional standard and we came away feeling completely at ease that we had made the right choice and are thrilled with our new car. We would highly recommend Chorltons and it will be the first place we look if we ever decide to exchange.
5/5 from Mikolaj
3 years ago
Fantastic level of service, very professional, and the car is wonderful. I recently purchased a second hand Audi A4 from here, dealing with Mark. He could not do enough for me, keeping me updated with everything to do with the sale and hand-over. The showroom itself is great, and all of the cars are very well looked after. Very easy to get to too, being just off the A1. I can highly recommend buying a car from these guys, you will not be disappointed.
5/5 from John
3 years ago
Just bought a vw caddy van from here,the van was prepared to an excellent standard. Matthew and Mark are a pleasure to deal with very professional as were all the staff. I can highly recommend this garage
5/5 from EVE
3 years ago
Easy to book and drop off car. At reception, very welcoming & couldn’t be more helpful. Service & MOT completed quickly in really good time. Contacted when ready. Service with a smile
5/5 from Rockahula
4 years ago
Superb level of service and could not do enough for me as a new customer, including making new number plates for my new car. Thank you Matthew and Mark and the whole team. Great to see you supporting clothing donations for Ukraine too. Great company
2/5 from Connor
5 years ago
Seemed a nice place at first, reviews from other people were good but the service I received wasn't very good. I did a general check of a vehicle I was going to purchase and found various things that the (assuming manager) didn't know of and had no idea how they had happened. When pointing out the issues in the photos, with the wheel issue, I got no response but with the wing mirror issue, the manager said "you're being thorough" which I was quite surprised at considering it was quite an obvious issue which took me all of about 5 minutes to see, but somehow this guy didn't know about it. Not the best impression and definitely not what I was expecting considering the reviews from other people which were mostly/nearly all good.